PRIVACY POLICY
Welcome to the Smart Energy Academy ("we," "us," or "our"). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, https://www.energyacademy.com.au (the "Site").
By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Site.
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Last updated 21/08/24
1. Information We Collect
We may collect various types of information from or about you, including:
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1.1 Personal Information
When you register on our Site, subscribe to our newsletter, fill out a form, or engage with other features of the Site, we may collect personally identifiable information, such as your name, email address, phone number, or any other details you provide voluntarily.
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1.2 Non Personal Information
We may also collect non-personal information, such as your browser type, operating system, IP address, and browsing habits on our Site, to improve your user experience and our services.
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1.3 Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the Site.
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2. How We Use Your Information
We may use the information we collect from you in the following ways:
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2.1 To Provide and Improve Our Services
We use your information to operate, maintain, and improve the Site and the services we offer, ensuring that you have the best possible experience.
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2.2 To Communicate With You
We may use your contact information to send you updates, newsletters, or other communications related to our services, provided you have opted to receive such information.
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2.3 To Comply with Legal Obligations
We may use or disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
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3. Information Regarding Children Under the Age of 18
3.1 Children's Privacy
We are committed to protecting the privacy of children. Our Site is intended for a general audience, but we recognize the need to provide additional privacy protections when it comes to children under the age of 18.
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3.2 Collection of Information from Minors
We do not knowingly collect personal information from children under the age of 18 without verifiable teacher or parental consent. If we become aware that we have inadvertently collected personal information from a child under 18 without such consent, we will take steps to delete that information as soon as possible.
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3.3 Parental Rights
If you are a parent or guardian and believe that your child under the age of 18 has provided personal information to us that you do not want held, please contact us at contact@energyacademy.com.au to request the deletion of that information. We encourage parents to monitor their children's online activities and educate them about safe internet practices.
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4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:
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4.1 Service Providers
We may share your information with third-party service providers who assist us in operating the Site, conducting our business, or servicing you, provided that those parties agree to keep your information confidential.
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4.2 Legal Requirements
We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
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5. Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
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6. Your Rights
You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have any concerns about your privacy, please contact us at contact@energyacademy.com.au.
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7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.
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8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after any changes indicates your acceptance of the new policy.
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9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
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Energy Academy
Email: contact@energyacademy.com.au
Phone: 1300 652 470